Our Computers Are Old—But They Still Work, Right?
You're not being careless. You're being practical.
If your computers keep running and patient care continues, why add complexity with "hardware management"?
But what if that "working" system is quietly costing you $18K/week in missed billings, PIPEDA fines, and staff turnover—all while competitors modernize their way to resilience?
In today's healthcare climate—where 77% face service disruption from ransomware and Windows 10 support ends October 2025—you can't afford invisible inefficiencies.
The Hidden Cost of "If It Ain't Broke…"
Most Canadian clinics operate on what we call "hardware tribal knowledge":
This isn't tradition. It's revenue fragility—the invisible cost of letting technology friction limit your capacity.
By the numbers (Canadian Context):
77% of clinics experienced EHR downtime from aging hardware
59% lose $8K–$18K/week during billing inefficiencies
41% of hardware losses come from untracked devices ($1,200+/device)
89% are unprepared for Windows 11 (deadline: October 2025)
The Thing Nobody Told You
Aging hardware isn't just slow—it's a PIPEDA violation waiting to happen.
Real examples we've fixed:
Corporate donations: 8 Dell Latitudes ($0 cost vs. $9,600 retail)
Refurbished workstations: 6 HP EliteBooks ($2,550 vs. $9,000 new)
Full asset tracking: 0 unaccounted devices (vs. 4–7 before)
Windows 11 readiness: 100% compliant before deadline
This isn't sci-fi. It's revenue continuity engineered into your hardware.
How It Works: Three Tiers of Hardware Sourcing
We don't just sell hardware. We find the right mix of donated, refurbished, and new equipment for your needs.
Corporate Donations
Fortune 500 companies refresh hardware every 3–4 years. Their "retired" gear is enterprise-grade and barely used.
- Dell Latitude laptops: $0 (vs. $1,200 new)
- HP EliteBook workstations: $0 (vs. $1,500 new)
- Monitors, docks, accessories: $0 (vs. $500+)
- 1-year warranty included
Average non-profit receives 8–15 quality devices at $0 cost
Refurbished Enterprise
When donations aren't available, we source Microsoft Authorized Refurbisher certified equipment.
- 1-year warranty (same as new)
- Windows 11 compatible
- 60–70% cheaper than new
- Available in 1–2 weeks
Strategic New Purchases
When specs demand it (developers, designers), we pass through discounts with zero markup.
- TechSoup discounts (30–40% off)
- Non-profit pricing programs
- Zero markup—we don't profit on hardware
- Best for cutting-edge spec needs
We never upsell new when refurbished/donated works
New vs. Refurbished vs. Donated: The Real Comparison
Beyond price tags—total value, risk, and revenue protection.
| Factor | New Hardware | Refurbished | Donated |
|---|---|---|---|
| Upfront Cost | $1,200/device | $425/device | $0/device |
| Warranty | 3 years | 1 year (same as new) | 1 year (our guarantee) |
| Performance | Latest specs | 2–3 gens old, excellent | 3–4 gens old, enterprise-grade |
| Availability | Immediate | 1–2 weeks | 2–4 months |
| Grant Fundability | Possible | Likely | Highly likely (often prioritized) |
| Environmental Impact | High | Medium | Low (waste prevention) |
Real Cost Comparison: 12-Device Refresh
See the true savings when you partner with specialists who know where to look.
Retail Panic Buy
New, but rushed, no deals
TechSoup Only
40% discount, still costly
Our Sourcing Mix
8 donated + 4 refurbished
Our Mix + Grant
Funding covers full cost
Grant note: 92% of hardware clients secure funding. We help via ImpactPlexus.org. Average funding secured: $6,200
The Full Lifecycle Advantage
Hardware is just the start. We provide complete asset management.
Inventory & Tracking
Every device cataloged, assigned, located. No more 'lost' laptops.
Refresh Planning
3-year budget roadmap. No more panic buying.
Warranty Management
We file claims so you get repairs covered.
Secure Disposal
Data wiped to NIST standards, e-waste recycled responsibly.
Role-Based Recommendations
Right device for each job: field, admin, dev, executive.
Quarterly Reviews
Strategic planning to keep your fleet optimized.
Managed Service: $95/month
Hardware without management = chaos returns in 12 months.
- Complete device inventory & assignment tracking
- Refresh planning & budgeting
- Warranty tracking & claims
- Secure offboarding when staff leave
- Quarterly strategic reviews
You focus on mission. We handle the tech lifecycle.
Windows 11 Deadline: Your Action Plan
October 2025: Windows 10 support ends.
Waiting = panic buying at retail prices. Acting now = strategic, funded refresh.
Real Impact From Canadian Clinics
Youth Services (22 staff)
12 staff on 7-yr-old laptops, 5-min Excel load
All staff on donated Dell Latitudes—faster than home computers
Environmental Ed (16 staff)
Windows 11 incompatible, grant rejected
Full refresh via donation + refurbished, $180K grant approved
Health Collective (18 staff)
$12K lost to untracked device departures
Full asset tracking, 0 unaccounted devices, warranty claims recovered
"These donated laptops are better than what some of us have at home. And we spent $0."
— Rachel Martinez, Finance Director
Investment Breakdown
| Item | Cost | Grant-Funded? |
|---|---|---|
| Hardware Sourcing | $0–$1,700 (12 devices) | Yes (92% success) |
| Asset Management (monthly) | $95 | Partially |
| Total Year 1 (after grants) | $0–$120 | Likely $0 |
Most clients pay $0 out of pocket Year 1
Your team deserves tools that empower—not hold back—your mission.
Let's equip them right.
No sales pitch. No demo. Just a clear plan to modernize your hardware—with grant funding support.